We believe strongly in our products and their quality and want you to be completely happy with your purchase. If you are disappointed in any way; or should you receive damaged or faulty product; or receive an incorrect order please contact us within 24 hours of receiving your goods by telephone or email(firstname.lastname@example.org). We will do our utmost to resolve any issue. All refunds will be made by method of payment, excluding delivery costs.
In the event of incorrect supply, shall only be returned for re-supply or credit if the goods are unopened & in their original condition.
We do not have to provide a refund if you simply change your mind on an item, so please choose carefully.